Last Updated: July 16, 2026

Welcome to DentLabRO (“DentLabRO”, “Company”, “we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal data is processed securely, transparently, and in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Romanian legislation.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit https://www.dentlabro.com, create an account, place an order, contact us, or otherwise interact with our services.

1. Data Controller

The controller responsible for processing your personal data is:

Company Name: SC. BM LED LIGHTING SRL

Website: https://www.dentlabro.com

Registered Address:
Complex Cosmopolis, Str. Soarelui, No. C5-006, Ilfov, Romania

VAT / CUI: 33096037

Email: info@dentlabro.com

Phone: +40 721 11 1907

2. Personal Data We Collect

Depending on how you use our Website, we may collect the following information:

Personal Identification Data

• Full name

• Company name (where applicable)

• VAT number (where applicable)

Contact Information

• Email address

• Telephone number

• Billing address

• Shipping address

• Country

Account Information

• Username

• Encrypted password

• Saved addresses

• Order history

• Wishlist

• Account preferences

Order Information

• Purchased products

• Order number

• Invoice information

• Delivery information

• Payment status

Payment Information

Payments are processed securely through authorized payment service providers.

DentLabRO does not store your complete credit or debit card details.

Technical Information

When you browse our Website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Cookie identifiers

• Date and time of access

• Pages visited

• Website usage statistics

3. How We Collect Your Information

Your personal data may be collected when you:

• Create an account

• Place an order

• Subscribe to our newsletter

• Contact our customer support

• Complete contact forms

• Browse our Website

• Accept cookies

• Participate in promotions or surveys

Some information is collected automatically through cookies and similar technologies.

4. How We Use Your Personal Data

We process your information for the following purposes:

• Processing and delivering your orders

• Creating and managing customer accounts

• Providing customer support

• Issuing invoices

• Processing payments

• Delivering purchased products

• Communicating order updates

• Improving our Website and services

• Website analytics

• Fraud prevention and security

• Complying with legal obligations

• Sending promotional communications where you have provided your consent

We will never use your personal data for purposes incompatible with those described in this Privacy Policy.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract

• Compliance with legal obligations

• Your consent

• Legitimate business interests

• Protection of vital interests where applicable

6. Sharing Your Personal Data

We do not sell, rent, or trade your personal data.

Your information may be shared only when necessary with trusted third parties such as:

• Courier and shipping companies

• Payment service providers

• Accounting and tax advisors

• Website hosting providers

• IT support providers

• Marketing service providers (where consent has been given)

• Government authorities where legally required

All third parties are contractually required to process your information securely and in accordance with GDPR.

7. Data Retention

We retain personal data only for as long as necessary to:

• Complete your orders

• Provide customer support

• Comply with tax and accounting obligations

• Meet legal requirements

• Resolve disputes

• Protect our legal rights

When personal data is no longer required, it is securely deleted or anonymized.

8. Data Security

DentLabRO applies appropriate technical and organizational measures to safeguard your information, including:

• SSL encrypted connections

• Secure hosting infrastructure

• Firewall protection

• Password encryption

• Access control

• Malware monitoring

• Regular software updates

• Secure backups

Although we implement industry-standard security measures, no method of internet transmission or electronic storage is completely secure.

9. Cookies

Our Website uses cookies and similar technologies to:

• Improve website functionality

• Remember your preferences

• Keep your shopping cart active

• Analyze website traffic

• Measure marketing performance

• Enhance user experience

You may disable cookies through your browser settings at any time. However, some Website features may not function correctly if cookies are disabled.

For more detailed information, please review our Cookie Policy.

10. Marketing Communications

If you subscribe to our newsletter or explicitly provide consent, we may send information regarding:

• New products

• Promotions

• Special offers

• Educational content

• Company news

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

11. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data

• Correct inaccurate or incomplete information

• Request deletion of your data (“Right to be Forgotten”)

• Restrict processing

• Object to processing

• Withdraw consent at any time

• Receive your personal data in a portable format

• Lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing or another competent supervisory authority

To exercise any of these rights, please contact us using the details below.

12. Third-Party Links

Our Website may contain links to external websites.

DentLabRO is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Children’s Privacy

Our Website is intended for adults and professional customers.

We do not knowingly collect personal information from children under the age of 16.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect legal, operational, or technical changes.

Any modifications will be published on this page together with the updated revision date.

15. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your GDPR rights, please contact us:

SC. BM LED LIGHTING SRL

Website: https://www.dentlabro.com

Address: Complex Cosmopolis, Str. Soarelui, No. C5-006, Ilfov, Romania

VAT / CUI: 33096037

Email: info@dentlabro.com

Phone: +40 721 11 1907